Last Updated: October 20, 2025.
1. Introduction
Welcome to SHIERTECH’s website. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our services, including SMS messaging. By using our website or opting into SMS notifications, you consent to the terms outlined in this policy.
2. Information Collection
a. Cookies
We use cookies to enhance your browsing experience. Cookies are small data files stored on your device to track usage patterns and preferences. You can manage cookie preferences through your browser settings.
b. Personal Information
We collect personal information such as your name, email, phone number, or company name when voluntarily provided through forms, service inquiries, or onboarding processes.
c. Blogs
When you comment on our blogs, we may collect your name and email (if provided) to facilitate engagement and moderate content.
3. Use of Information
a. Cookies
We use cookies for analytics, improving site performance, and delivering personalized content.
b. Personal Information
Personal information is used for communication, client support, and fulfilling requested services.
We do not sell or share personal information or mobile opt-in data with third parties for marketing purposes.
c. SMS Messaging Data
Mobile numbers and consent records collected for SMS messages are used solely for authentication, appointment, and service-related communications.
SHIERTECH does not share, sell, or disclose mobile numbers, consent records, or text-message data with any third parties, except as required by law or to enable message delivery through secure, contracted providers (e.g., Microsoft).
4. Third-Party Services
Our website may include links to external sites or embedded content. These third-party services have their own privacy policies, and SHIERTECH is not responsible for their content or practices.
5. Security
We implement reasonable security measures to protect your data; however, no Internet transmission can be guaranteed completely secure. You use the site at your own risk.
6. Your Choices
- You can manage cookies through your browser settings.
- You can opt out of SMS messages at any time by replying STOP.
- You can request deletion of your data by emailing privacy@shiertech.com.
7. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available at https://shiertech.com/privacy-policy/.
8. SMS Consent and Opt-In Process
SHIERTECH clients may provide verbal consent to receive text messages during onboarding, service ticket creation, or support interactions. By giving verbal consent, clients agree to receive transactional text messages related to authentication codes, service updates, and appointment scheduling. Message frequency varies and message and data rates may apply. Clients can reply STOP to opt out or HELP for assistance at any time. SHIERTECH does not share mobile numbers or opt-in data with third parties.
9. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
SHIERTECH LLC
Email: privacy@shiertech.com
Phone: (703) 718-5073